At this time we only ship to locations within the United States.
We ship via USPS Priority Mail. We calculate the shipping cost based on the weight and volume of your purchase. Depending on your location, we will ship the plants on a certain day to avoid transit time during weekends or holidays. If you have any questions or comments please feel free to contact us at any time.
Colder regions warning: If you are expecting temperatures below 40 degrees within the next five days after placing your order, we highly recommend adding a heat pack to your order. We are now offering 72-hour heat packs for an additional $3.00. If your order is $50.00 or more, you will get a heat pack free of charge. To prevent plants from severe damage while in transit, orders placed for areas with freezing temperatures will be held for shipment until it is safe to ship.
Returns, refunds and exchanges
We accept returns up to 10 days after delivery, if the item is unused and in its original condition we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.